Case management that helps teams collaborate, improve compliance, and reduce risk.

Specialised investigations case management solution and bespoke software development services tailored to your operational needs—without sacrificing security, auditability, or usability.

  • Clear audit trailsfor oversight & reporting
  • Secure collaborationacross teams
  • Reduced riskvia consistent processes

Specialised investigations case management

Track cases end-to-end with structured workflows, evidence handling, role-based access, and reporting that supports governance and decision-making.

Structured workflows

Standardise intake, triage, actions, findings, and outcomes with configurable stages and checklists.

  • Capture notes and evidence
  • Tasking, reminders, and approvals
  • Consistent case documentation

Auditability & controls

Support compliance with immutable audit logs, access controls, and clear accountability.

  • Role-based permissions
  • Full activity history
  • Policy-aligned reporting

Collaboration that scales

Keep stakeholders aligned with shared visibility, comments, and evidence management.

  • Case timelines and audit logs
  • Secure file & evidence handling
  • Handovers without loss of context

Designed to fit your environment

Deploy with the right controls and integrations for your organisation. We tailor workflows and data to match how your teams operate.

Discuss your requirements

Bespoke software development

When off-the-shelf doesn’t fit, we build software that aligns with your processes, data, and risk posture—from discovery to delivery.

Discovery & solution design

Clarify goals, map workflows, define data and integration needs, and produce a delivery plan you can trust.

  • Requirements workshops
  • Information architecture & UX
  • Security and compliance considerations

Build, integrate, and support

Deliver reliable systems with pragmatic engineering, testing, and ongoing improvements.

  • APIs & system integrations
  • Automation and reporting
  • Maintenance & enhancements

Capabilities

Practical features that support secure, compliant, and efficient investigations and operational workflows.

Evidence & attachments

Organise files, artefacts, and case notes with controlled access.

Reporting & dashboards

Track workload, outcomes, and trends with export-ready outputs.

Role-based access

Apply least-privilege by role, team, or case type.

Audit trails

Keep a clear record of actions, changes, and decisions.

Configurable workflows

Assign cases, tasks, information reports and enquiries to investigators

Integrations

Connect with identity, email, document, and data systems.

Associations

Associate and track known entities such as people, organisations and vehicles.

Information Reports

Capture, classify and analyse intelligence data with ease.

Alerts and Notifications

Manage your own automated alerts and notifications based on conditions.

Trusted by teams that need strong governance

Ideal for regulated environments and internal investigations where consistency and accountability matter.

Compliance

Support policy-aligned processes with structured steps and reporting.

Risk reduction

Minimise gaps through controlled access, audit logs, and consistent documentation.

Operational clarity

Improve visibility across cases, information reports, and outcomes.

Contact us

Share a few details and we’ll follow up to arrange a demo or discuss your requirements.

For any enquiries or to request a product demo, contact our sales team at sales@redshiftsolutions.com.au.

Include your organisation, use case, and any specific or integration requirements.

Main Office

Level 17, 31 Queen Street
Melbourne VIC 3000