Structured workflows
Standardise intake, triage, actions, findings, and outcomes with configurable stages and checklists.
- Capture notes and evidence
- Tasking, reminders, and approvals
- Consistent case documentation
Case management that helps teams collaborate, improve compliance, and reduce risk.
Purpose-built investigations case management platform, built around the way you work. Secure, fully auditable and simple to use.
Specialised investigations case management
Track cases end-to-end with structured workflows, evidence handling, role-based access, and reporting that supports governance and decision-making.
Auditability & controls
Support compliance with immutable audit logs, access controls, and clear accountability.
- Role-based permissions
- Full activity history
- Policy-aligned reporting
Collaboration that scales
Keep everyone aligned with shared visibility, case notes, and evidence management.
- Case timelines and audit logs
- Secure file & evidence handling
- Handovers without loss of context
Designed to fit your environment
We help you configure your workflows and options to match the way your teams actually work.
Features
Practical features that support secure, compliant, and efficient investigations and operational workflows.
Evidence & attachments
Gather evidence and intelligence information from a variety of sources.
Associations
Associate and track known entities such as people, organisations and vehicles.
Configurable workflows
Assign cases, tasks, information reports and enquiries to investigators
Information Reports
Capture, classify and analyse intelligence data with ease.
Powerfull seaching
Search across all information using smart operators and filters.
Role-based access
Apply least-privilege by role, team, or user type.
Reporting & dashboards
Track workload, outcomes, and trends with export-ready outputs.
Audit trails
Keep a clear record of actions, changes, and decisions.
Templates
Generate documents and correspondence using your own templates.
Security
Lock sensitive cases and intelligence information.
Integrations
Connect with identity, email, document, and data systems.
Alerts and Notifications
Manage your own automated alerts and notifications based on conditions.
Bespoke software development
When off-the-shelf doesn’t fit, we build software that aligns with your processes, data, and the way you work.
Discovery & solution design
Clarify goals, map workflows, define data and integration needs, and produce a delivery plan you can trust.
- Requirements workshops
- Solution architecture & UX
- Security and compliance considerations
Build, integrate, and support
Deliver reliable systems with pragmatic engineering, testing, and ongoing improvements.
- Web and mobile apps for the modern workplace
- APIs & system integrations
- Maintenance & support
About Us
About Redshift Solutions
Since 2001, Redshift Solutions has been at the forefront of case management solutions and bespoke collaborative applications.
Drawing on specialist knowledge and years of industry experience, our dedicated team of IT professionals helps businesses unlock the full value of the HCL Domino platform to improve collaboration, streamline processes and achieve better business results, faster.
We know one size doesn’t fit all – We take the time to understand our clients and support their unique needs and goals. Our long-standing relationships with many of our clients is testament to our professional service focus, expertise and forward-thinking approach.
Contact us
Share a few details and we’ll follow up to arrange a demo or discuss your requirements.
For any enquiries or to request a product demo, contact our sales team at sales@redshiftsolutions.com.au.
Include your organisation, use case, and any specific or integration requirements.
Main Office
Level 17, 31 Queen Street
Melbourne VIC 3000