The Redshift Case Management System is a turnkey solution designed to help organisations capture, analyse, process, investigate and resolve cases with confidence and ease. With an intuitive and easy-to-use interface, users can enjoy a consistent, secure experience across desktops, web browsers and mobile devices.
Streamline your operations from start to finish. Capture case notes, photos, documents and other rich data with greater efficiency. Gain instant access to all case-related documents and information using the comprehensive searching and audit logs. Assign Cases, Information Reports, Enquiries and share information swiftly and securely.
The Redshift Intelligence and Case Management System is a fully integrated solution comprising a suite of modules; each module has been designed to provide specialised functions for each stage of the case management and investigation process, from managing entities right through to case resolution and reporting.
The modules work seamlessly together to create an intuitive and streamlined end-user experience across any device. Each module is configurable, allowing administrators to tailor and fine-tune parameters and settings for maximum flexibility.
Entities - Manage entities, such as people, organisations, addresses, animals, substances and vehicles, and their relationships
Information Reports - Capture intelligence data with ease, analyse and report findings
Cases - Create, track and manage cases. Capture and collect all intelligence and case-related information in one central repository, assign cases to investigators, generate briefs
Custom Templates - Set up your custom document templates unique to your business
Enquiries - Capture enquiries and complaints from any device and integrate with information reports and cases
Alerts and Notifications - Manage your own automated alerts and notifications based on conditions
Product Key Features
Structured, centralised repository of all intelligence and case information
Intuitive and consistent user interface
Comprehensive audit logs
Searching of all information using fields and parameters
Configuration of system keywords and selections
Entities management including relationships and associations
Intelligence information including integration with cases
Capturing of notes, photos and other rich data
Document and correspondence management
Locking of sensitive cases and information reports
Comprehensive reporting and data exporting functions
Highly configurable system alerts and notifications
Granular access controls and privileges
Secure access for mobile devices and tablets
Why choose the Redshift Case Management System?
The Redshift Intelligence and Case Management System not only offers a highly reliable, mature and flexible case management solution in one package, we combine it with industry expertise and experience you can rely on.