The Redshift Intelligence Case Management System is a turnkey solution designed to help organisations capture, analyse, process, investigate and resolve cases with confidence and ease. With an intuitive and easy-to-use interface, users can enjoy a consistent, secure experience across desktops, web browsers and mobile devices.

Streamline Operations

Streamline your operations from start to finish. Capture case notes, photos, documents and other rich data with greater efficiency. Gain instant access to all case-related documents and information via comprehensive searching functions and dynamic reports. Assign cases, tasks, information reports, enquiries with ease and share information swiftly and securely.

Integrated Modules

The Redshift Intelligence Case Management System is a fully integrated solution comprising a suite of modules; each module has been designed to provide specialised functions for each stage of the case management and investigation process, from managing entities right through to case resolution and reporting.

The modules work seamlessly together to create an intuitive and streamlined end-user experience across any device. Each module is configurable, allowing administrators to tailor and fine-tune settings for maximum flexibility.

• Entities - Manage entities, such as people, organisations, addresses, animals, substances and vehicles, and their relationships
• Information Reports - Capture intelligence data with ease, analyse and report findings
• Cases - Create, track and manage cases. Capture and collect all intelligence and case-related information in one central repository, assign cases to investigators, generate briefs
• Enquiries - Capture enquiries and complaints from any device and integrate with information reports and cases
• Templates - Set up your custom document templates unique to your business
• Reporting - View real-time graphs and export your data
• Alerts and Notifications - Manage your own automated alerts and notifications based on conditions

What Redshift can do for you?

• Gather intelligence information from a variety of sources
• Capture notes, documents, photos, videos, transcripts and other rich data
• Assign cases, tasks, information reports and enquiries and share information
• Create tasks and reminders and receive updates
• Manage entities including relationships and associations
• Search across all case and intelligence information using operators and filters
• Generate documents and correspondence using templates
• Lock sensitive cases and intelligence information
• View comprehensive audit system logs
• View and analyse trends and volumes

Mobile Ready

Secure access for tablets and phones. View and manage critical case information on the go.

Powerful Reporting

View and analyse trends, volumes and user workload in real-time.

Why choose Redshift?

The Redshift Intelligence Case Management System not only offers a highly reliable, mature and flexible case management solution in one package, we combine it with industry expertise and experience you can rely on.

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